At the heart of our business beats the rhythm of an enduring family legacy, spanning over two decades in the window covering industry. The tale unfolds with founders Chase and Carson Browne, whose formative years were spent in the midst of their family business. Here, they not only acquired invaluable industry expertise but also developed a passion for providing an experience that is truly memorable.
Fueled by this passion, the Browne brothers embarked on a purposeful mission—to redefine and elevate the experience of engaging with a window covering dealer. They discovered the significance of seemingly modest gestures, such as providing temporary shades to clients. This, they understood, was a moment capable of transforming a client's experience. It's in these small, yet meaningful interactions that the seeds of satisfaction are sown, setting in motion a cycle of positive reviews, referrals, and repeat business.
For the Browne brothers, temporary shades became symbolic—an expression of their commitment to exceeding expectations. What may seem like a simple offering has become a strategic cornerstone, an act that goes beyond functionality to create lasting impressions. This commitment to going the extra mile has not only endeared clients but has become the driving force behind a flourishing legacy—one that continues to innovate, elevate, and redefine customer experiences.
By passing on their commitment to exceeding expectations, the Browne brothers aim to contribute to the broader community, fostering a cycle of positive interactions and sustained success within the industry.